AI literacy training that closes Aotearoa's 75-point awareness gap.
81% of New Zealanders want AI regulation. Only 6% know what rules already exist. That gap runs through your workforce, leadership, and compliance function. Staff use generative AI daily without understanding how the Privacy Act 2020 applies. Leaders approve AI deployments without grasping FMA or RBNZ expectations.
We design training that closes the gap for NZ organisations specifically: Privacy Act 2020 obligations, Treaty of Waitangi and Māori data governance, Public Service AI Framework requirements, OECD AI Principles, and sector-specific compliance from the FMA, RBNZ, and Health Information Privacy Code 2020.
Built for
Aotearoa is playing catch-up on AI literacy.
New Zealand was the last OECD country to publish a national AI strategy, releasing it in July 2025 while businesses had already been deploying AI for years. Generic international training does not cover Privacy Act 2020, FMA conduct, Treaty obligations, or Māori data governance.
- 01Late strategy
Late strategy, urgent need.
The National AI Strategy was published in July 2025, after most OECD peers had already formalised their positions. Meanwhile, AI adoption accelerated across NZ workplaces regardless. Staff adopted generative AI tools, businesses integrated machine learning, and organisations deployed AI-driven decision-making without waiting for government guidance. Training needs to bridge the gap between where policy is and where practice already sits, with NZ-specific content reflecting the OECD AI Principles adopted in the strategy.
- 02Live obligations
Existing laws already apply.
The Privacy Act 2020's 13 Information Privacy Principles, the Human Rights Act 1993's anti-discrimination provisions, the Fair Trading Act 1986's prohibitions on misleading conduct, and the Companies Act 1993's director duty of care all govern how organisations deploy AI today. The Privacy Commissioner has issued specific guidance on AI transparency and algorithmic decision-making. The FMA expects conduct obligations to extend to AI-enabled financial services. The RBNZ expects prudential risk management to encompass machine learning systems.
- 03Constitutional obligation
Treaty obligations extend to AI.
Any AI system that processes data about Māori or affects Māori communities engages Treaty of Waitangi obligations. The Public Service AI Framework makes this explicit for Crown agencies. Private sector organisations face growing expectations from iwi, the Office of the Privacy Commissioner, and the broader Aotearoa community. Staff across your organisation need to understand Māori data sovereignty and kaitiakitanga in practice, cultural safety in AI-generated outputs, equitable outcomes, and when to escalate decisions affecting Māori and Pacific communities.
Training built around NZ's compliance landscape.
Every programme integrates the governance frameworks your people actually need to understand. NZ-specific content, sector modules, Treaty-aware throughout.
Track A
NZ regulatory content only
No generic "global AI ethics" modules. Every compliance component references New Zealand law: the Privacy Act 2020's 13 Information Privacy Principles, Privacy Commissioner guidance on automated decisions, OECD AI Principles as adopted in the National AI Strategy, FMA conduct expectations, RBNZ prudential risk requirements, Fair Trading Act 1986 obligations for AI-generated consumer content, and sector-specific governance relevant to your industry. NZ case studies, NZ regulatory references throughout.
Track B
Four capability levels
Structured pathways from foundational awareness through to executive governance. All staff learn responsible use, Privacy Act 2020 fundamentals, and escalation. Practitioners learn implementation within governance frameworks. Technical teams learn bias testing, model documentation, and engineering standards aligned to OECD AI Principles. Executives and directors learn oversight under Companies Act 1993 ss 131-138 with board-level governance that satisfies FMA, RBNZ, and other regulatory expectations.
Track C
Treaty and cultural safety
Every programme includes a module on Treaty of Waitangi obligations and cultural safety in AI use, a dimension no offshore training provider covers. Practical concepts grounded in NZ governance: what Māori data governance means for their specific role, how kaitiakitanga and tino rangatiratanga apply to data handling and algorithmic decision-making, how to identify cultural safety risks in AI-generated outputs, when to escalate decisions that affect Māori and Pacific communities, and how the Public Service AI Framework's Treaty requirements translate into daily practice.
Sector-specific AI training programmes.
Each sector faces different regulators, different compliance obligations, and different AI use cases. We build training around your reality, not a generic syllabus.
Programme A
Government agencies
Comprehensive Public Service AI Framework compliance training. Framework principles and their connection to the OECD AI Principles adopted in the National AI Strategy. Treaty of Waitangi obligations for Crown agencies including Māori data governance, equitable algorithmic outcomes, and meaningful iwi partnership. Privacy Act 2020 compliance for automated government decisions. Risk assessment procedures aligned to the framework's tiered approach. Approved use guidelines.
For: agency staff, policy analysts, procurement teams, digital services.
Programme B
Financial services
Training addressing FMA conduct expectations on AI governance and RBNZ requirements for operational resilience, model risk, and prudential oversight. Responsible AI in credit decisions where algorithmic bias creates Fair Trading Act 1986 exposure. Customer onboarding where AI-driven identity verification must satisfy Privacy Act 2020. Fraud detection where transparency and explainability underpin regulatory confidence. Advisory services where AI-assisted recommendations must meet the same conduct standards as human advice.
For: compliance, risk, technology, customer-facing, and executive teams.
Programme C
Healthcare
AI training grounded in the Health Information Privacy Code (HIPC) and clinical safety requirements. AI in diagnostic support where clinical oversight and human-in-the-loop requirements are non-negotiable. Triage systems where algorithmic decisions must be transparent, explainable, and culturally safe for Māori and Pacific populations. Administrative automation under the Privacy Act 2020. Patient data processing where Māori data governance, equitable health outcomes, and Te Whatu Ora frameworks create additional obligations.
For: clinicians, health administrators, IT teams, privacy officers.
Programme D
All-staff responsible AI use
Foundation programme for every employee across any sector. Practical responsible AI use aligned to your organisation's governance frameworks and approved tools. Privacy Act 2020 obligations for staff handling personal information in AI contexts. Organisational policy compliance including data classification, prohibited inputs, and human oversight requirements. How to identify and escalate risks. Foundational understanding of Treaty of Waitangi obligations.
Duration: 30 min e-learning or 2 hr workshop. Self-paced, virtual, or in-person.
How we develop your training programme.
No off-the-shelf courses repurposed for the local market. Every programme is developed around your organisation's AI tools, regulatory obligations, Treaty considerations, and workforce composition.
01
Regulatory and skills audit
We map your specific compliance obligations (Privacy Act 2020, sector regulators like the FMA and RBNZ, Public Service Framework if applicable, Treaty of Waitangi) against current staff capability. Output: gap analysis showing exactly where training is needed.
02
NZ-specific curriculum design
Modules built around your regulatory environment, approved tools, and AI use cases. Government agencies get Public Service Framework content. Financial services businesses get FMA and RBNZ modules. Healthcare organisations get HIPC compliance. Everyone gets Privacy Act 2020 and Treaty of Waitangi obligations.
03
Flexible delivery
In-person workshops in Auckland, Wellington, or Christchurch. Live virtual sessions for distributed teams. Self-paced e-learning for all-staff foundation modules. Blended approaches combining formats. Hands-on exercises use your actual tools and real work scenarios.
04
Competency verification
Knowledge assessments verify understanding. Completion tracking meets compliance documentation requirements. Quarterly reporting identifies gaps and informs refresher programmes. You receive evidence of workforce capability for audits and regulatory enquiries.
Frequently asked questions.
Is AI training mandatory for New Zealand organisations?
There is no blanket mandate for private sector AI training in New Zealand. Government agencies face expectations under the Public Service AI Framework to ensure staff are trained on responsible AI use. For all organisations, Privacy Act 2020 obligations require staff to understand how privacy principles apply when using AI with personal information. Sector regulators including FMA and RBNZ increasingly expect demonstrable AI governance capability, which starts with training.
How is your training different from international AI courses?
International AI courses typically cover generic ethics principles, global privacy concepts, and overseas case studies. Our programmes are built specifically for the New Zealand context: Privacy Act 2020 and its 13 Information Privacy Principles (not GDPR), Privacy Commissioner guidance on automated decision-making and algorithmic transparency, Public Service AI Framework requirements, Treaty of Waitangi obligations and Māori data governance including kaitiakitanga and data sovereignty, HIPC 2020 for healthcare organisations, and FMA and RBNZ expectations for financial services. Every case study and compliance module references NZ law and the OECD AI Principles adopted in the National AI Strategy.
What does Treaty of Waitangi training cover in an AI context?
The module covers practical application of partnership, protection, and participation principles to AI use in Aotearoa. Staff learn what Māori data sovereignty and kaitiakitanga mean for their daily work, how to identify cultural safety risks in AI-generated content or decisions, when AI systems affecting Māori communities require iwi engagement, and how to escalate decisions where Treaty obligations may be engaged. Content is calibrated to each role: executives receive governance-level Treaty obligations and Companies Act 1993 duty of care context, while all staff receive practical guidance relevant to their AI use.
Can you train our L&D team to deliver this internally?
Yes. Our train-the-trainer programme equips your Learning and Development team with the materials, knowledge, and facilitation skills to deliver AI training independently. We provide facilitator guides, assessment materials, and content licensing for LMS integration. We also offer annual content updates as New Zealand's AI regulatory environment evolves, so your internal programme stays current.
How long do programmes take and what formats are available?
Foundation awareness for all staff takes 30 minutes as e-learning or 2 hours as a workshop. Practitioner programmes for regular AI users run half-day to full-day. Specialist technical training spans 2 to 5 days. Executive and board programmes are 2 to 4 hours. Enterprise-wide rollouts typically run 3 to 6 months. We deliver in-person in Auckland, Wellington, and Christchurch, live virtual for distributed teams, self-paced e-learning, or blended combinations.
What AI tools do you cover in training?
We train on the tools your organisation has approved or plans to approve: ChatGPT, Microsoft Copilot, Claude, Google Gemini, and sector-specific AI applications. Practitioner modules use hands-on exercises with your actual tools and real work scenarios. We can also advise on tool selection and acceptable use policies as part of the training engagement.
Invest in AI literacy training built for your jurisdiction.
Your people are already using AI. The question is whether they understand the rules that apply in New Zealand: the Privacy Act 2020, Treaty of Waitangi obligations, OECD AI Principles, FMA and RBNZ expectations, and your sector's specific requirements.
NZ-specific content. Sector compliance modules. Flexible delivery in Auckland, Wellington, Christchurch.