Your AI Makes Investment Decisions with Members' Retirement Savings
APRA expects super funds to have governance over AI used in investment decisions, member services, and retirement projections. SPS 530 requires you to demonstrate appropriate oversight of automated systems handling fiduciary duties.
Where Super Funds Use AI
Different use cases carry different levels of regulatory scrutiny. Investment and member advice decisions get the most attention.
Investment Decisions
Portfolio allocation, asset selection, rebalancing algorithms. These are fiduciary decisions. APRA expects clear accountability.
High regulatory scrutinyRetirement Projections
Calculators that estimate retirement income. Members make life decisions based on these numbers. ASIC expects projections to be reasonable.
High regulatory scrutinyMember Guidance
Chatbots, contribution recommendations, insurance suggestions. Walking the line between general info and financial advice.
Medium scrutinyAdministration
Claims processing, contribution allocation, document handling. Important for efficiency but lower regulatory profile.
Lower scrutinyWhat Regulators Expect
APRA-regulated super funds face prudential requirements around AI in investment and member services.
Prudential Standards
SPS 530, CPS 230, CPS 234
- • SPS 530: Investment governance requires oversight of AI-driven investment decisions and processes
- • CPS 230: AI systems as operational risks requiring identification, assessment, and management
- • Third-party AI: Investment managers using AI need to be in your material service provider register
- • Trustee duties: AI doesn't change fiduciary obligations. The board is still accountable.
Conduct Requirements
Member protection, advice boundaries
- • Advice boundaries: Where does "general information" end and "personal advice" begin?
- • Projection standards: Retirement calculators must use reasonable assumptions
- • Member best interests: AI recommendations must serve members, not the fund
- • Design & distribution: AI-driven product suggestions must be appropriate
YourSuper comparison tool obligations
MySuper product performance is publicly compared through the YourSuper comparison tool. AI used in investment decisions for these products needs governance that can withstand scrutiny when performance questions arise.
Super-Specific Concerns
Issues that come up repeatedly when we work with superannuation funds.
Investment Manager AI
Your external managers use AI for trading and portfolio construction. Who owns the governance? How do you get visibility into their AI risk?
CPS 230 expects you to oversee material service providers, including their AI.
Member Chatbots
That helpful chatbot answering member questions at 2am. Is it giving general information or straying into personal advice?
ASIC has clear boundaries around advice. AI doesn't know where those boundaries are.
Retirement Modelling
Members use your projections to decide when to retire, how much to contribute, and whether to take insurance. Are your AI assumptions defensible?
When projections don't match reality, members ask questions. Regulators listen.
Superannuation AI Governance Services
Frameworks designed for APRA-regulated super funds and their specific AI use cases.
AI Governance Frameworks
Operating models, approval workflows, and board reporting for super fund AI. Built around investment, member services, and administration use cases.
Learn more →AI Risk Frameworks
SPS 530 and CPS 230 aligned risk taxonomies for super fund AI. Assessment methodologies that satisfy APRA expectations.
Learn more →Third-Party AI Risk
Oversight frameworks for investment managers and administrators using AI. Due diligence, monitoring, and reporting.
Learn more →Investment AI Needs Fiduciary-Grade Governance
Get a clear view of your AI risk exposure and what APRA expects for super funds. We'll map your AI systems across investment, member services, and administration.