AI Policy Development
Practical, implementable AI policies specifically designed for Australian organisations - aligned to Privacy Act requirements, OAIC guidance, and industry regulations.
We develop comprehensive policy suites covering acceptable use, ethics, procurement, data governance, incident response, and generative AI - built to enable responsible AI adoption, not block it.
The Challenge
Many organisations are operating AI systems without formal policies or clear guidelines, creating gaps in governance and regulatory compliance.
Unclear Employee Guidelines
Staff are using ChatGPT, Copilot, and other AI tools without clear guidelines on what's acceptable. Some enter confidential data. Some don't. Nobody knows the rules.
Privacy Act Compliance
Privacy Act amendments require transparency about automated decision-making by 10 December 2026. Organisations need policies to identify AI-driven decisions and establish appropriate disclosure processes.
Shadow AI Proliferation
When policies are too restrictive - or don't exist at all - employees find workarounds. Shadow AI creates ungoverned risk that grows silently across the organisation.
"Organisations using AI products should... establish internal policies about AI use by staff that are updated regularly to reflect the proliferation of AI-enabled products and features."
- OAIC Guidance on Privacy and the Use of Commercially Available AI Products (October 2024)
The AI Policy Suite
A comprehensive set of policies designed to work together, covering the full spectrum of AI governance needs.
AI Acceptable Use Policy
Foundation policy for all employees
Defines what AI tools employees can use, what data can be input, required human oversight, and prohibited uses. Clear guidelines that enable productive AI use while protecting the organisation.
AI Ethics & Responsible AI Policy
Principles and values alignment
Establishes ethical principles aligned to Australia's 8 AI Ethics Principles. Covers fairness, transparency, accountability, privacy, and human oversight requirements.
AI Procurement & Vendor Policy
Third-party AI risk management
Due diligence requirements for AI vendors, contractual requirements, ongoing monitoring, and exit planning. Includes assessment questionnaires and evaluation criteria.
AI Development & Deployment Policy
For organisations building AI
Standards for internal AI development: model documentation, testing requirements, approval workflows, deployment gates, and ongoing monitoring obligations.
AI Data Governance Policy
Privacy Act aligned
Data quality requirements, training data provenance, personal information handling aligned to Australian Privacy Principles, and cross-border transfer restrictions.
AI Incident Response Policy
When things go wrong
Incident classification, response time requirements, investigation procedures, regulatory notification requirements (OAIC, APRA), and post-incident review processes.
Generative AI Usage Policy
ChatGPT, Copilot, Claude specific
Specific guidance for generative AI: approved platforms, prohibited inputs, output review requirements, attribution rules, and accuracy verification obligations.
AI Training & Awareness Policy
Capability building
Training requirements by role: foundation (all staff), practitioner (AI users), specialist (developers), and leadership (executives). Competency assessment and certification.
Implementation Approach
We don't just deliver documents. We help you roll out policies that employees actually follow, with communication plans, training materials, and compliance mechanisms.
Australian Regulatory Alignment
- Privacy Act 2024 amendments and OAIC guidance
- Australia's 8 AI Ethics Principles
- Voluntary AI Safety Standard (10 Guardrails)
- APRA CPS 230 (for financial services)
- ISO/IEC 42001:2023 AIMS pathway
Discovery & Assessment
We understand your current AI landscape, existing policies, regulatory requirements, and organisational culture. This informs policy design that fits how your organisation works.
Policy Development
We draft your policy suite with stakeholder input from legal, compliance, HR, IT, and business units. Iterative review ensures policies are practical and enforceable.
Legal Review & Approval
Your legal counsel reviews final policies. We support the approval process through governance committees and executive sign-off.
Rollout Planning
We develop communication plans, training materials, manager briefings, and employee quick-reference guides. Policies are communicated clearly and consistently.
Implementation Support
We support policy launch with training delivery, FAQ sessions, and initial compliance monitoring. We help resolve questions and edge cases as they arise.
What You Receive
More than policies - complete implementation support.
Policy Documents
6-8 core policies customised to your organisation, industry, and regulatory requirements. Word format for ongoing updates.
Supporting Materials
Employee quick-reference guides, manager implementation guides, FAQ documents, policy acknowledgment forms, and compliance checklists.
Communication Plan
Rollout communication strategy, key messages, timing, and channels. Ensure consistent messaging across the organisation.
Training Materials
Slide decks for different audiences (all staff, managers, specialists), facilitator guides, and assessment questions.
Governance Structure
AI Governance Committee Terms of Reference, role and responsibility matrices (RACI), and escalation procedures.
Review Process
Annual policy review framework, update triggers, and version control procedures. Policies stay current as AI evolves.
Frequently Asked Questions
How do we ensure employees actually follow the policies?
Policies work when they're practical and well-communicated. We design policies that enable AI use rather than just restrict it, and we provide complete rollout support including training and compliance mechanisms. Overly restrictive policies drive shadow AI - we balance protection with enablement.
How long does policy development take?
Typical engagements run 12-16 weeks: Discovery (2-3 weeks), Policy Development (4-6 weeks), Legal Review (2-3 weeks), and Rollout (2-4 weeks). We can accelerate for urgent regulatory deadlines.
Can we customise policies for our industry?
Yes. We have specific expertise in financial services (APRA, ASIC), healthcare (TGA, AHPRA), and government. Policies are tailored to your industry's regulatory requirements and operational context.
What about the December 2026 Privacy Act requirements?
Our policies are designed with December 2026 automated decision-making transparency requirements in mind. We help you identify which decisions involve AI and establish the disclosure processes required under the Privacy Act amendments.
Related Services
AI Governance Consulting
Comprehensive governance program design including operating models and committee structures.
Learn more →Risk Framework Development
AI-specific risk taxonomies and assessment methodologies aligned to APRA CPS 230.
Learn more →AI Audit & Assessment
Independent assessment of your current AI governance maturity and policy effectiveness.
Learn more →Ready to Develop Your AI Policies?
Schedule a consultation to discuss your organisation's AI policy requirements and how we can help you build policies that enable responsible AI adoption.